Trained Service Technicians
Insure customers that the call will be quickly diagnosed and completed in the least amount of time possible.
State Of The Art Test Equipment Available On Each Truck
Assures customers that the most accurate diagnosis will be made in the shortest amount of time possible. This translates to lower repair cost and less down time.
Fully Trained In-House Staff
We have a full-time Service Manager who is available to answer questions and possibly resolve a service problem on the telephone. In addition, a full time service coordinator is available 7 days a week to answer questions and schedule service.
Insures that a service call is completed in the shortest time and in the most efficient manner. It is impossible to "forget" or lose a service call even during the busiest time.
Radio Dispatched Service Vehicles
Each service vehicle is in constant communication with our office so that when a call is received a technician may be immediately re-routed in an emergency.
Pioneer stands solidly behind all of the work we perform. If we make a mistake, you will never pay twice for the same work.
Our administrative staff is experienced at handling any special instructions required by our customers. Pre-authorizing service calls, special paper work, purchase orders, or any other billing requirements are handled with ease and efficiency.
Long Term Commitment
While many companies believe that profit must be maximized at every single opportunity, Pioneer learned long ago that earning your trust and developing a long term relationship is more desirable for both of us.